Privacy Policy
Last updated: September 15, 2026
Pine & Paw Yard Cleaning ("Pine & Paw," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you request a quote, book a service, or contact us, we may collect:
- Your name, phone number, and email address
- Your service address and any notes you provide (e.g. gate codes, scheduling preferences)
- Details about the service plan you select
- Payment information, processed securely by our payment provider (we do not store full card numbers)
When you visit our website, we also automatically collect certain usage data through Google Analytics, such as pages viewed, general location, device type, and how you found our site.
How We Use Your Information
- To provide quotes, schedule visits, and deliver our yard cleaning services
- To send appointment confirmations, visit updates, and photo confirmations by text or email
- To process payments and send invoices
- To respond to inquiries and provide customer support
- To improve our website and understand how visitors use it
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate, such as payment processors, scheduling tools, and text/email messaging platforms
- Google Analytics, for website usage analysis
- Authorities, if required by law
Cookies & Analytics
Our website uses Google Analytics, which places cookies on your browser to help us understand site traffic. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.
Data Retention
We retain customer information for as long as needed to provide our services, maintain business records, and comply with legal obligations.
Your Choices
- You may ask us to update, correct, or delete your personal information at any time by contacting us below
- You may opt out of promotional emails or texts by replying "stop" or contacting us directly
Children's Privacy
Our services are intended for adults arranging yard cleaning services and are not directed at children. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Pine & Paw Yard Cleaning
Email: hello@pineandpawyards.com
Phone: (612) 424-9688